- SERVING DEKALB RESIDENTS
Resources
Resources
Commissioner Terry is proud to share DeKalb County has compiled a website that shares resources that may be able to assist with food insecurity, homelessness / housing, medical, senior services, and more!
Water Bill Assistance Programs
The Water Rate Assistance Program (WRAP)
DeKalb County and the Urban League of Greater Atlanta (ULGA) are working together to make sure water stays within reach for our most vulnerable residents. The new Water Rate Assistance Program (W.R.A.P.) is designed to help eligible low-income households manage their water and sewer bills, even as a necessary 10% rate increase takes effect.
How to Apply:
Visit the Website: DeKalbWaterAssist.org
Phone: 404-371-6261
Email: DeKalbWaterAssist@ulgatl.org
Water
Billing Resource Programs
DeKalb Residents can click here to apply for the Water Rate Assistance Program (WRAP).
Contact Commissioner Terry's office for assistance.
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Know Your Rights on Water Bills
- Access to clean water is a human right.
- You should NOT pay more than 4.5% of your annual income in water bills.
- You may qualify for a DISCOUNT PROGRAM for water based on your income and number of people in your household.
- If your home includes a resident age 62+, kids under 18 or a disabled person, you may also qualify for a discount program. Those experiencing hardships may be able to get help too.
- Lower-income residents may qualify for debt forgiveness on long-term water debt.
DeKalb CARES Plumbing Repair Program
The DeKalb CARES Plumbing Repair Program assists income eligible DeKalb County households with no-cost plumbing repairs as outlined. See below for more information.
Toilet Retrofit Rebate Program
The Department of Watershed Management offers a Toilet Retrofit Rebate Program to active DeKalb County water customers whose homes were built prior to 1993. This program will assist customers in replacing their old toilets with high efficiency toilets to conserve water and money. See below for more information.households with no-cost plumbing repairs as outlined. See below for more information. You can also call (770) 414-2360 to request a copy be mailed to you.
South DeKalb Day Center
South DeKalb Day Center at New Life
The South DeKalb Day Center will provide a safe, structured environment where individuals experiencing homelessness can access critical services and begin a pathway toward housing, employment, and long-term stability.
Through individualized support plans focused on housing, employment, healthcare, and self-sufficiency, participants will receive the tools and support necessary to move from crisis toward stability.
PLEASE KNOW:Â The Day Center will launch through a phased 90-day implementation plan designed to ensure high-quality service delivery and coordinated care from the outset. Services and capacity will expand throughout the implementation period, with the goal of reaching full operational capacity within the first 90 days.
Electric Bill Assistance Programs
Georgia Power Income-Qualified Discount
You may qualify for a $33.50/month discount on your energy bill.
Georgia Power customers with a combined household income of 200% of the Federal Poverty Guidelines or less, may qualify for an Income-Qualified Discount. The discount is limited solely to the metered electric service and fuel cost recovery components of a customer’s bill and does not apply to sales taxes or any other aspect of the bill.
Energy Efficiency Programs
EASE Program
If you are an income-qualified Georgia Power customer, you may be eligible for free home energy efficiency improvements through our Energy Assistance for Savings and Efficiency Program.
Hope Works
Free energy-efficient home improvements for income-qualified seniors.
Home Energy Improvement Program (HEIP)
An incredible opportunity for residents of manufactured homes to receive free energy efficiency improvements, designed to reduce energy usage and decrease energy bills.
GEFA'S Home Electrification and Appliance Rebates
The Home Electrification and Appliance Rebates (HEAR) will help low-and-moderate income households secure savings on specific appliance purchases. This program also provides incentives for the installation of specific upgrades.
To participate, households will need to show proof of purchase, installation, income documentation, and adhere to all program requirements.
This is an income-based program where incentive amounts are tied to your household’s Area Median Income (AMI) level.
80% AMI:Â Up to 100% of the total project cost.
At or above 80% to 150% AMI:Â Up to 50% of the total project cost.
Senior Tree Removal Program
Senior Tree Removal Program
DeKalb County has officially launched a Senior Tree Removal Program to assist senior residents with removing dangerous trees at no cost. Modeled after DeKalb County’s Senior Home Repair Program, this serves senior homeowners with a total household income of 60% or below the Area Median Income as defined by HUD.
Click “more information” below to learn about all eligibility requirements and to apply.
Or Call 404.371.2693 (Monday-Friday, 8:30 a.m. – 5:00 p.m.)
The deadline to submit pre-application cards for the DeKalb Senior Tree Removal Program is Friday, Sept. 12 at close of business (COB).
Home Repair Resources
Special Purpose Home Repairs
In need roof repairs? Heating and cooling system updates? Anxious about the costs associated with needed electrical plumbing repairs? DeKalb County’s Special Purpose Home Repair maybe able to help!
*Age, income, and other criteria restrictions may apply.
Homeowners must submit a completed pre-application card on or before February 27, 2026 at 3 PM.
Click more information below or call (404) 371-2727
Free Smoke Alarm Program
In need of a new smoke alarm? DeKalb Fire and Rescue will inspect your home and install as many smoke alarms as determined by an installer FOR FREE!
For more information:
Email: CRR@dekalbcountyga.gov
Call: (678) 406-7750
